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Docs › Site settings

Alert settings

Every alert option for the site, with its default. For what each alert means and how people receive them, see Alerts and notifications.

Who can: Owner, Admin, Site settings

Where: Settings › Alerts

Change what you need, then choose Save. Nothing applies until you do.

Alert switches

Turning a kind off stops it for everyone at the site. All five are on by default.

SwitchAlerts when
Low stockA product drops below its low-stock amount.
Out of stockA product's last unit is used or removed.
Expiring soonStock on the shelf is about to expire.
Expired stockStock on the shelf has passed its expiry date.
RecallsA lot on the shelf matches an active recall.

Each product's own low-stock amount decides its stock alerts. A product set to 0 never raises them.

Timing

SettingOptionsDefault
Expiring soon window7, 14, 30, 60 or 90 days. Greyed out while Expiring soon is off.30 days
Site time zoneAny time zone. The page shows the local time there now. It decides what counts as "today" for expiry.Toronto (America/Toronto)
Daily expiry checkA time of day in the site's time zone. Greyed out while both expiry switches are off.09:00

Stock alerts are checked every few minutes. Expiry alerts are checked once a day, within a few minutes of the check time.

Channels

There is no channel setting on this page. Each person chooses in-app or email delivery in their own profile. See Alerts and notifications.